Terms of Service
Last updated: November 2026
Important Notice
This website is a travel guide. It is not a booking platform and does not run tours. Bookings made through the links and booking widgets on this site are made with GetYourGuide and Viator, which issue your confirmation and handle payment, changes and cancellations together with the tour operator. Hotel searches open Expedia through Stay22; any room is booked with Expedia. Some links on this site are affiliate links: tour links go to GetYourGuide and Viator, and hotel links go to Expedia through Stay22. If you book through one of them we may earn a commission, and the price you pay is the same. We help you choose a tour, but we do not sell or operate any tour ourselves. Every tour is run by a local operator, and the operator’s name appears on each listing.
By following a booking link you leave this site; the booking is made with Viator or GetYourGuide under that platform’s terms and the operator’s.
Bookings & Payment
- Bookings are processed and fulfilled by the platform you choose (Viator or GetYourGuide) and by the tour operator.
- By completing a booking, you agree to that platform’s terms and the operator’s policies: Viator Terms of Use, GetYourGuide General Terms and Conditions.
- Booking confirmations and vouchers are issued by the platform you booked with.
Cancellation & Refund Policy
Cancellation terms are set by the platform and the operator and are shown on each listing before you pay.
To cancel or modify a booking: contact the platform you booked with, using the details in your booking confirmation email.
Prices Shown on This Site
The prices, ratings and review counts shown here come from the listings, and each price carries the month it was checked. All prices are in US dollars (US$) and can change after that month; the price you pay is the one the booking platform shows when you book.
Tour Operator Responsibility
The tour operator (not this website) is solely responsible for:
- Running the tour safely and as described
- The coaches, boats, aircraft and helicopters, the guides, and any food, drinks or entry included in a tour
- Changes to the route and the places visited, and cancellations
- Visitor safety and insurance
- Handling complaints or problems during the tour
When weather or conditions on the day get in the way, the operator may change the order of the activities or cancel a tour. Refund or new-date options follow the terms shown on the listing you booked.
Liability & Disclaimer
This website is a travel guide that refers you to GetYourGuide and Viator. We are not liable for:
- Tour quality, safety, or the accuracy of descriptions
- Personal injury, illness, loss, or damage during a tour
- Cancellations, delays, or changes made by operators
- Disputes between customers and operators
Long days by coach, boat trips, small aircraft and helicopters depend on road, sea and weather conditions. Read each listing for who it is not suitable for, and tell the operator about any health condition when you book. Everyone takes part at their own risk and must follow the guide’s instructions, arrive on time for the start, and keep to the rules of the places visited.
The operator’s own liability terms apply as stated in its booking conditions.
Intellectual Property
Tour titles, descriptions, images and prices come from GetYourGuide, Viator and the tour operators. Operator names are used only to say who runs each tour; this site is not connected with any of them. All trademarks and content belong to their respective owners.
Changes to Terms
We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.
Contact
Need to cancel or change a booking? Open your GetYourGuide or Viator confirmation email and use Manage booking, or log in at getyourguide.com or viator.com with the email you booked with. We can’t see or cancel bookings.
For booking-related questions, contact Viator or GetYourGuide customer service via your booking confirmation.
For website inquiries: info@milfordsoundtourfromqueenstown.com